Account Deletion – Redtail Apps
Redtail Telematics is committed to protecting your personal data and understands when you require deletion of your account and related data.
This article will inform you what would happen when you delete your user account on our apps, the actions needed to be taken to delete your account.
1. What happens after you delete your account
On requesting for deletion of your account, we can no longer provide access to you for any of your fleets and data related to your account. This would mean your access to your fleets would be withdrawn and you will need to create a new account to access the app.
2. How to delete your app account
The account deletion flow is fairly simple on our apps. You can find the ‘Delete Account’ option as indicated below in the account details menu in all our apps. The screenshots below show the account deletion on our UBI App.
The following steps provide an outline on the steps required for UBI app account deletion. Follow the steps below, check the screenshots from the app for reference.
1. Go to the App menu icon in the top left (hamburger menu) and Click on ‘Tap to change your details‘ from the menu.
2. In the ‘Your details‘ page, you’ll see ‘Delete Account’ in red. Tap on it to continue and follow the instructions in the app.
If you don’t have the app for account deletion
Even though the account can be easily deleted from the app, if the app in uninstalled or you no longer have access to using the app, you can request us for account deletion.
Fill the following email request. Make sure to enter your App User Id and the reason for account deletion.
We’ll follow up on this request and confirm with you before account deletion.
The REDTAIL Management Systems
At Redtail Telematics, we care about the quality and security of the products and services we offer to our customers. That's why we have created a Quality Management System that is ISO 9001 certified and an Information Security Management System that is ISO 27001 certified. Redtail's QMS and ISMS play crucial roles in ensuring the quality of products/services and protecting sensitive information for all involved.
For more information about ISO 9001 certification or ISO 27001 certification, please visit the NQA website.